Legal

General Terms & Conditions

BY USING S.O. CURATED MATCHES INC.'S ("S.O.'S") SERVICES, YOU SIGNIFY YOUR AGREEMENT TO THIS AGREEMENT, AND YOU UNDERSTAND THAT YOUR PERSONAL INFORMATION WILL BE HANDLED IN ACCORDANCE WITH OUR PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS AGREEMENT, OR DO NOT CONSENT TO HAVE YOUR PERSONAL INFORMATION PROCESSED IN ACCORDANCE WITH OUR PRIVACY POLICY, YOU SHOULD NOT USE S.O.'S SERVICES.

THIS AGREEMENT BECOMES EFFECTIVE BETWEEN YOU AND S.O. UPON YOUR PAYMENT OF THE SERVICE FEE DESCRIBED IN THE ACCOMPANYING S.O. CUSTOMER PAYMENT TERMS APPLICABLE TO EACH CUSTOMER AND PRESENTED IN CONNECTION WITH THIS AGREEMENT (FOR PAID CUSTOMERS), OR UPON AGREEMENT TO THESE TERMS (FOR FREE MATCH POOL PARTICIPANTS).

1. Parties

This Agreement is between you (the client) and S.O., a curated matchmaking service.

2. Client Obligations

You agree to:

  • Provide accurate, honest, and complete information during onboarding and throughout the Term.
  • Abide by S.O.'s Code of Conduct.
  • Treat all candidates whose profile S.O. has presented to you (each, an "Introduced Match Candidate") with respect, integrity, and professionalism.
  • Provide candid post-introduction feedback to S.O. to enable match refinement.
  • Notify S.O. promptly if you enter a committed romantic relationship or otherwise no longer wish to receive introductions.

S.O. may, at its sole discretion, look at publicly available sources (for example, a search engine or a public professional profile) and compare what is there with information you have provided, and may raise any apparent discrepancy with you directly. S.O. does not verify, and has no obligation to verify, information provided by you or by any Introduced Match Candidate. Any such comparison is limited, occasional, and is not identity verification, a background check, a criminal record check, or comprehensive vetting of any kind, and S.O. makes no representation that information provided by any person is accurate or has been checked. Section 5 continues to apply in full to this Section 2.

We reserve the right to refuse any application at our sole discretion and without giving a reason. We shall not be liable to you for any such refusal.

3. Confidentiality

You agree to indefinitely maintain the strict confidentiality of any personal, identifying, or sensitive information shared in connection with this Agreement, including but not limited to the identities, contact information, and personal details of Introduced Match Candidates. You agree not to share, post, or disclose the identity or personal details of any Introduced Match Candidate on social media, public forums, or to third parties without the express written consent of that individual. This obligation survives the termination of this Agreement.

4. Non-Disparagement

You agree not to publicly disparage Introduced Match Candidates.

If you are dissatisfied with S.O.'s services, we encourage you to contact us at hello@socurated.co so that we may attempt to address your concerns.

S.O. welcomes clients sharing honest feedback about their experience with S.O.'s services. At the same time, you agree not to make or publish statements about S.O., our team, or any current or prospective match that are knowingly false, defamatory, harassing, threatening, invasive of privacy, or that disclose confidential or personally identifying information that is not your own to share. If you make a public statement about S.O. or its services, S.O. reserves the right to respond in a factually accurate manner to protect its interests, reputation, and legal rights, including by disclosing factual information related to our work together that we believe is reasonably necessary to correct materially false or misleading statements or to defend itself against public accusations, subject to applicable law. This clause does not prevent you from providing honest feedback to S.O. or from pursuing legal remedies available to you.

5. Limitation of Liability

S.O.'s total liability to you under this Agreement shall not exceed the Service Fee paid by you for paid members, and $10 CAD for Free Match Pool participants. S.O. is not liable for any indirect, incidental, emotional, or consequential damages arising from the use of its services or from interactions with Introduced Match Candidates. You acknowledge that S.O. cannot guarantee the behaviour, intentions, representations, or future actions of any Introduced Match Candidate. You accept that all personal interactions and meetings occur voluntarily and at your own discretion and risk. S.O. shall not be responsible or liable for the conduct or actions of any individual or Introduced Match Candidate before, during, or after an introduction or meeting.

You acknowledge that S.O. does not:

  • Verify all information provided by users.
  • Guarantee that any user has no criminal history.
  • Guarantee the conduct, intentions, identity, or compatibility of any user.
  • Guarantee (whether express or implied) the compatibility, safety, or the outcome of any introduction.

You agree to take reasonable precautions in all interactions with Introduced Match Candidates, including when meeting in person.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, S.O. SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATING TO YOUR INTERACTIONS WITH OTHER USERS, INCLUDING WITHOUT LIMITATION:

  • Bodily injury.
  • Emotional distress.
  • Fraud or misrepresentation.
  • Harassment or misconduct.
  • Any other damages resulting from communications or meetings with users or Introduced Match Candidates.

You agree to hold harmless and release S.O. from any and all liability, claims, demands, or causes of action arising from or related to:

  • Any physical, emotional, psychological, or financial harm you may experience as a result of S.O.'s services.
  • Your reliance on advice, recommendations, or matchmaking decisions made by S.O.

S.O. does not conduct criminal background checks on Introduced Match Candidates and is not responsible for the conduct, representations, or actions of any individual introduced through its services. You agree to exercise your own due diligence.

6. Termination

Client Termination: You may terminate this Agreement at any time by written notice to S.O. Termination does not entitle you to a refund, subject to any rights you may have under applicable consumer protection legislation.

S.O. Termination: S.O. may terminate this Agreement immediately, without refund (subject to any rights you may have under applicable consumer protection legislation), if you violate any obligation set out in Section 2, engage in conduct that violates S.O.'s Code of Conduct, or is otherwise harmful to a candidate, an Introduced Match Candidate, or a member of S.O.'s team, at S.O.'s sole discretion.

7. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any disputes arising under this Agreement shall first be subject to good-faith negotiation between the parties.

8. Amendments to these Terms

S.O. may propose amendments to material elements of this Agreement from time to time, and no more than monthly.

(a) Notice of Proposed Amendment

S.O. will give you advance written notice of any proposed amendment. That notice will:

  • set out a summary of all material changes proposed to be made to this Agreement;
  • update all information required by applicable law to be set out in this Agreement, reflecting the effect of the proposed amendment;
  • specify the date on which the amendment would become effective, which will be no earlier than 30 days after the date on which you receive the notice and no later than 90 days after the date on which you receive the notice;
  • specify how you may respond to the notice, by a means that is free of charge and easy to use; and
  • state clearly what will happen if you do not respond to the notice.

Notice will be provided to you by email to the address you have given us, in a manner reasonably likely to come to your attention.

(b) Your Options on Receipt of Notice

On receipt of a notice of proposed amendment, you may:

  • accept the proposed amendment, in which case the amendment will take effect on the date specified in the notice; or
  • terminate this Agreement by notifying S.O. in writing before the effective date of the proposed amendment, in which case no further fees will be payable by you; or
  • do nothing, in which case if you do not respond before the effective date, you will be taken to have accepted the proposed amendment and it will take effect on the date specified in the notice.

9. Free Match Pool

This Section 9 is applicable to members of S.O.'s Free Match Pool. For clarity, the remaining sections of this Agreement are applicable to both paid and free members.

By registering for S.O.'s Free Match Pool, you acknowledge and agree that S.O. will not actively source or curate candidates on your behalf. Your profile will be retained on file, and S.O. may contact you if, in S.O.'s sole discretion, you are identified as a strong fit for a paying member. No service fees are required for participation in the Free Match Pool.

You acknowledge that there is no guarantee of any introduction or match. Paying members receive priority in all matchmaking activities and the full scope of Services described in this Agreement.

10. Delivery

S.O. shall deliver a written copy of these terms to a customer within 15 days of receipt of payment (received pursuant to S.O.'s Customer Payment Terms).

This Agreement shall be read in conjunction with each customer's Customer Payment Terms provided to such customer prior to commencement of paid services by S.O. If no such Customer Payment Terms were provided prior to paid services being commenced, the payment terms contained in S.O.'s Terms & Conditions at the time paid services were commenced by S.O. shall be in effect.

Questions? Contact us at hello@socurated.co.